Our Approach

Miles Morgan observes strict ethical guidelines in order to establish clarity with our clients in relation to the following areas:

  • Rationale for the project and scope of work – clarity is a critical factor in the success of all project types
  • Preferred approaches – to maximise the client’s access to our expertise whilst also developing a greater understanding of the client’s preferences
  • Intended audience for the report – so that all deliverables, including presentations and reports, are targeted appropriately; and
  • Client expectations for project processes and outcomes – so we can anticipate, identify and respond appropriately to requirements, along with any unanticipated issues and risks

We provide all our clients with:

  • A detailed project plan that identifies key deliverables and milestones
  • Regular update reports outlining progress including strategies for addressing any obstacles (if they arise)
  • Prompt and clear advice regarding key issues, risks or changes in circumstances that could impede or impact on progress
  • A strong background in working with very diverse stakeholders – applying relevant communication styles and approaches, and
  • A comprehensive, evidence-based final report that clearly articulates findings and supporting recommendations. We pride ourselves on the quality and accessibility of our reports

We are highly experienced in working with senior executives, operational staff, educators, young people, Indigenous people, disadvantaged individuals and groups, people with alcohol and drug dependencies, people from culturally and linguistically diverse backgrounds, people with disability including people with mental health issues, and other socially and economically disadvantaged groups.

Our Team >>